Privacy Policy

1. Scope

This policy applies to visitors to our website, enquirers, clients, and others who interact with us in connection with domestic worker recruitment and related services.

2. Information we collect

We may collect identifiers and contact details (such as name, phone, email, address), enquiry and service preferences, documents needed for visa or MOHRE processes, technical data (IP address, browser type, approximate location from IP), and communications you send us.

If you submit forms or use messaging apps, the provider’s terms may also apply to messages stored on their systems.

3. How we use information

We use personal information to respond to enquiries, provide and improve our services, coordinate with authorities and partners where required, comply with legal obligations, prevent fraud or misuse, and send service-related messages.

We do not sell your personal information. Marketing communications, if any, will be sent in line with your preferences and applicable law.

4. Cookies and similar technologies

Our site may use cookies or similar technologies to remember preferences, measure traffic, or improve functionality. You can control cookies through your browser settings; disabling some cookies may affect site behaviour.

5. Sharing and transfers

We may share information with government authorities, licensed partners, insurers, medical or typing centres, and IT providers strictly where needed to deliver services or meet legal requirements. We require appropriate safeguards where applicable.

6. Retention and security

We retain information for as long as necessary to fulfil the purposes above, including legal, tax, and regulatory retention periods. We implement technical and organisational measures designed to protect personal data against unauthorised access or loss.

7. Your rights

Depending on applicable law, you may have rights to access, correct, or object to certain processing of your personal data. To exercise rights or ask questions, contact us using the details on our Contact page or footer.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. We encourage you to review this page periodically.